Development Assistant

ISI seeks a Development Assistant to work on Development department operations and donor communications, ensuring that donors to the Institute are personally and promptly thanked for their giving and that all relevant information is tracked in Salesforce.

ISI seeks a Development Assistant to work on Development department operations and donor communications, ensuring that donors to the Institute are personally and promptly thanked for their giving and that all relevant information is tracked in Salesforce.  
 
Founded in 1953, the Intercollegiate Studies Institute (ISI) is a nonprofit organization that educates for liberty, equipping future leaders to embrace and defend the principles that make America free and prosperous. 

The ideal candidate shares ISI’s mission; is eager to learn more about nonprofit fundraising and development operations; and wants to play a crucial role in building out a strategic donor communications program at a growing organization.  
 
Reporting to the Chief of Staff, this is a full-time, salaried position with benefits based at ISI’s Kirby Campus headquarters on a historic 20-acre preserve in Wilmington, Delaware’s Brandywine Valley. Relocation assistance is available.  

PRINCIPAL RESPONSIBILITIES 

  • Assist with the donor acknowledgment process, ensuring gift acknowledgment letters and receipts are personalized based on previous giving history and printed, signed, and sent in a timely manner  
  • Make thank-you phone calls to $100 – $999.99 donors and track activity in Salesforce  
  • Assist with opening and processing mail, accurately tracking all donations and other transactions in Salesforce 
  • Work with the Chief of Staff and outside consultants on tasks related to direct mail and digital fundraising, such as reviewing printer proofs, fulfilling mailing list exchange requests, and ensuring direct mail reports in Salesforce are up to date  
  • Support the major gifts team and overall department by conducting donor research, assembling and mailing donor communications, including new donor welcome packets, donor club letters, and direct mail premiums  
  • Answer the ISI general phone and forward calls as needed when the Office Manager is unavailable  
  • Over time, develop expertise with ISI’s database and donor research tools  

QUALIFICATIONS 

This is an entry-level/junior role on the ISI team with the potential for growth and advancement over time. Candidates should be amiable, detail-oriented, organized, and eager to develop expertise in fundraising and nonprofit operations. Enthusiasm for ISI’s mission to educate for liberty and pass on the principles of Western civilization is a must. Strong written communication skills and a willingness to regularly engage with donors over the phone are requirements.  

Strong Microsoft Office (Excel, Word, Outlook, PowerPoint) skills are a plus, as is familiarity with Salesforce or other CRM software. 

TO APPLY  

 Please use the form below to submit the following application materials as one PDF: 

  • Résumé 
  • Brief cover letter detailing your interest in the position/the mission of the organization 
  • A list of three references  

If you have questions, please email employment@isi.org. No phone calls, please.  
Applications will be considered as received. ISI is an equal-opportunity employer.

Application Form